Stiebel Eltron parts for heat pumps and water heaters

Stiebel Eltron is the German reference for electric water heating and heat pumps. Heating elements and thermostats are the classic wear parts.

What we supply for Stiebel Eltron

Our Stiebel Eltron catalogue is mainly a heat pump catalogue: the LWZ integral units (LWZ 304/404 SOL, LWZ 504, LWZ 5 and 8 CS Premium), the WPL and LWA air-to-water heat pumps, the WPC, WPF and WPE-I ground-source units, WWK heat pump water heaters and the HSBC and HM(S) Trend cylinders, plus heating elements and thermostats for the SHU and SHW small water heaters. In total 851 genuine parts for 34 series.

Parts for Stiebel Eltron electric instantaneous water heaters are currently not in our range.

How to find the right Stiebel Eltron part

1. The part number on the old part — most spare parts carry the manufacturer number on a sticker or stamped into the part. Enter it in the search and you go straight to the matching item.
2. The rating plate of the appliance — On a Stiebel Eltron heat pump it is on the side or behind the front cover; the production date matters too, as many series have several generations. With the exact model designation you select your series in the catalogue and only see the parts that fit, with the exploded-view drawing and position numbers.
3. In doubt, send a photo — e-mail a photo of the rating plate and the old part to info@instalpunt.com; we look up the part number for you.

Stiebel Eltron parts that fit the most models

Ranked by how many Stiebel Eltron models each part fits. Prices are refreshed daily and shown with 21% Dutch VAT; the checkout switches to your own country’s VAT rate (EU One-Stop Shop). Prices as of 12 November 2026, including 21% Dutch VAT; checkout applies your country rate.

Shipping across the EU

Stiebel Eltron parts ship by PostNL parcel from our warehouse in Alblasserdam near Rotterdam (the Netherlands) across the EU. Shipping costs €9.95 per order to Austria, Denmark, Italy, Spain and Sweden and €12.95 to the other EU countries, VAT included. Free delivery from €199. In-stock items usually arrive within 3–5 working days, made-to-order items within 5–7 working days (a longer lead time is shown on the product page). You pay by credit card, Apple Pay, Pay by Bank, PayPal or Klarna.

To EU countries outside the Netherlands and Belgium we only ship what can go by parcel post: genuine spare parts and small items (thermostats, taps, filters, sensors, pumps, circuit boards and the like), plus electric heating up to 32 kg. Complete appliances — central heating boilers, heat pumps, storage and heat pump water heaters, radiators, split air conditioners — and home batteries are currently not shipped there; compact kitchen water heaters are. Customers in the Netherlands, Belgium, Germany and France have their own sites: instalpunt.nl, instalpunt.be, instalpunt.de and instalpunt.fr.

Everything about shipping, payment and returns →