Elco (Rendamax) R3405 spare parts

In brief

Instalpunt supplies 132 original parts for the Elco (Rendamax) R3405, including fans, sensors, temperature sensors and NTC sensors. Order online.

132Spare parts
14In stock
€7.84From
23Types

Looking for parts for the Elco (Rendamax) R3405 (boiler)? Below are all 132 original parts, grouped by part type. Choose a type to jump straight to the right table.

Quick links to the right part for the Elco (Rendamax) R3405

Part	From	Delivery
Ignition part Rendamax ionisation electrode	€56.95	In stock
Flow sensor Elco Caleffi flow switch (Rendamax)	€281.95	In stock
Temperature sensor Rendamax outdoor sensor 1k old no.: RTV015	€72.95	In stock

Prices incl. VAT, taken directly from our checkout. Below is the complete parts list for this model.

Installer or self-employed engineer? Create a business account: prices excl. VAT and invoices in your company name.

Fans for the Elco (Rendamax) R3405 (1) all Elco (Rendamax) fans →

Part	Item no. / mfr. no.	Price	Stock
Rendamax impeller old no.: SVC180	8551951 Mfr. no. 64200317	€211.95	Made-to-order item	View & order

Sensors for the Elco (Rendamax) R3405 (1)

Part	Item no. / mfr. no.	Price	Stock
Rendamax FBR2 old no.: EBA052	8551258 Mfr. no. 65108162	€108.95	Made-to-order item	View & order

Temperature sensors and NTC sensors for the Elco (Rendamax) R3405 (3) all Elco (Rendamax) temperature sensors and NTC sensors →

Part	Item no. / mfr. no.	Price	Stock
Rendamax outdoor sensor 1k old no.: RTV015	8551919 Mfr. no. 64921170	€72.95	In stock	View & order
Rendamax sensor 1k old no.: RTV080	8551927 Mfr. no. 64921173	€91.95	Made-to-order item	View & order
Rendamax sensor SPFS DHW E8/KKM8 old no.: RTV070	8551925 Mfr. no. 64921172	€87.95	Made-to-order item	View & order

Flow sensors and flow switches for the Elco (Rendamax) R3405 (1)

Part	Item no. / mfr. no.	Price	Stock
Elco Caleffi flow switch (Rendamax)	8551892 Mfr. no. 64210206-01	€281.95	In stock	View & order

Pressure switches and differential pressure switches for the Elco (Rendamax) R3405 (6) all Elco (Rendamax) pressure switches and differential pressure switches →

Part	Item no. / mfr. no.	Price	Stock
Rendamax pressure switch old no.: RSV040	8551899 Mfr. no. 64201242	€216.95	Made-to-order item	View & order
Rendamax pressure switch old no.: RSD055	8551886 Mfr. no. 64201241	€813.95	Made-to-order item	View & order
Rendamax pressure switch old no.: RSD016	8551884 Mfr. no. 64201433	€285.95	Made-to-order item	View & order
Rendamax air pressure switch conversion kit old no.: 2800E1EB	8550338 Mfr. no. 17016092	€522.95	In stock	View & order
Rendamax air pressure switch conversion kit 240V (UK) old no.: 2800E1EC	8550339 Mfr. no. 17016093	€621.95	Made-to-order item	View & order
Rendamax min. gas pressure switch old no.: RSD020	8551885 Mfr. no. 64401601	€112.95	Made-to-order item	View & order

Gas valves and gas control for the Elco (Rendamax) R3405 (3) all Elco (Rendamax) gas valves and gas control →

Part	Item no. / mfr. no.	Price	Stock
Rendamax gas valve old no.: RKH002	8551644 Mfr. no. 64350002	€310.95	In stock	View & order
Rendamax gas valve old no.: RKH016	8551647 Mfr. no. 65000257	€2,550.95	Made-to-order item	View & order
Rendamax gas valve old no.: RKH016BS	8551649 Mfr. no. 64201443	€3,236.95	Made-to-order item	View & order

PCBs and controls for the Elco (Rendamax) R3405 (4) all Elco (Rendamax) PCBs and controls →

Part	Item no. / mfr. no.	Price	Stock
Rendamax cxe expansion PCB old no.: REM006AAAS	8551615 Mfr. no. 64280310-01	€634.95	In stock	View & order
Rendamax COCO2 old no.: RCC006	8551594 Mfr. no. 64200564	€152.95	Made-to-order item	View & order
Rendamax pressure regulator old no.: RDG103	8551599 Mfr. no. 64201438	€285.95	Made-to-order item	View & order
Rendamax E8 group controller old no.: RBM021AS	8551592 Mfr. no. 65000252	€594.95	Made-to-order item	View & order

Ignition and ionisation for the Elco (Rendamax) R3405 (1) all Elco (Rendamax) ignition and ionisation →

Part	Item no. / mfr. no.	Price	Stock
Rendamax ionisation electrode	8551606 Mfr. no. 64201562	€56.95	In stock	View & order

Siphons and condensate drains for the Elco (Rendamax) R3405 (2) all Elco (Rendamax) siphons and condensate drains →

Part	Item no. / mfr. no.	Price	Stock
Rendamax condensate tray rear R3504 old no.: 3504R1B1AS	8550679 Mfr. no. 65107959	€1,209.95	Made-to-order item	View & order
Rendamax siphon hose old no.: DWS001	8551247 Mfr. no. 65108160	€184.95	Made-to-order item	View & order

Thermostats and controls for the Elco (Rendamax) R3405 (1)

Part	Item no. / mfr. no.	Price	Stock
Rendamax thermostat imit ls1 3m capillary old no.: RTR105AS	8551915 Mfr. no. 64300004	€56.95	In stock	View & order

Burners for the Elco (Rendamax) R3405 (1) all Elco (Rendamax) burners →

Part	Item no. / mfr. no.	Price	Stock
Rendamax gas/air distribution plate R3504 old no.: 3504M127AS	8550675 Mfr. no. 65107956	€993.95	Made-to-order item	View & order

Filters for the Elco (Rendamax) R3405 (1)

Part	Item no. / mfr. no.	Price	Stock
Rendamax air inlet filter old no.: DDF005	8551188 Mfr. no. 64280125	€60.95	Made-to-order item	View & order

Maintenance and service kits for the Elco (Rendamax) R3405 (3) all Elco (Rendamax) maintenance and service kits →

Part	Item no. / mfr. no.	Price	Stock
Rendamax service set burner R3504 old no.: 3504B1BDAS	8550673 Mfr. no. 64280636	€11,580.95	Made-to-order item	View & order
Rendamax service set R3504 old no.: 3504W1WBAS	8550688 Mfr. no. 64280637	€8,160.95	Made-to-order item	View & order
Rendamax service set R3504 old no.: 3504W2WBAS	8550689 Mfr. no. 64280638	€13,312.95	Made-to-order item	View & order

Valves for the Elco (Rendamax) R3405 (6) all Elco (Rendamax) valves →

Part	Item no. / mfr. no.	Price	Stock
Rendamax valve 1/2 old no.: RAK020	8551556 Mfr. no. 17005974	€94.95	Made-to-order item	View & order
Rendamax solenoid valve Flo Control 230V 2-way old no.: RKS045	8551693 Mfr. no. 64200283	€137.95	Made-to-order item	View & order
Rendamax solenoid valve Flo Control 240V 2-way old no.: RKS046	8551694 Mfr. no. 64200297	€191.95	Made-to-order item	View & order
Rendamax solenoid valve conversion kit old no.: RKS030AS	8551691 Mfr. no. 17010165	€269.95	Made-to-order item	View & order
Rendamax butterfly valve gasket old no.: ARP295	8551116 Mfr. no. 64200989	€50.95	Made-to-order item	View & order
Rendamax fill/drain valve 1/2 old no.: RAK008	8551551 Mfr. no. 64211228	€70.95	Made-to-order item	View & order

Pressure gauges for the Elco (Rendamax) R3405 (3)

Part	Item no. / mfr. no.	Price	Stock
Rendamax pressure gauge 1/4 0-4 bar old no.: ROM025	8551774 Mfr. no. 64210903	€54.95	In stock	View & order
Rendamax pressure gauge 1/4 0-10 old no.: ROM037	8551778 Mfr. no. 65000459	€254.95	Made-to-order item	View & order
Rendamax pressure gauge 1/4 0-6 bar old no.: ROM015	8551773 Mfr. no. 64201240	€96.95	Made-to-order item	View & order

Motors for the Elco (Rendamax) R3405 (1) all Elco (Rendamax) motors →

Part	Item no. / mfr. no.	Price	Stock
Rendamax motor old no.: MVC128AS	8551545 Mfr. no. 64280314	€1,285.95	Made-to-order item	View & order

Electrical parts for the Elco (Rendamax) R3405 (5) all Elco (Rendamax) electrical parts →

Part	Item no. / mfr. no.	Price	Stock
Rendamax relay Allen Bradley 100-K09-KF10 old no.: ERT031	8551312 Mfr. no. 64201538	€138.95	Made-to-order item	View & order
Rendamax relay Finder 55.34, 8230.0040 old no.: ERH031	8551296 Mfr. no. 64211221	€66.95	Made-to-order item	View & order
Rendamax relay base Finder time relay old no.: ERV011	8551318 Mfr. no. 64211314	€62.95	Made-to-order item	View & order
Rendamax isolating transformer VE016 160VA old no.: ETS005	8551358 Mfr. no. 64211410	€363.95	Made-to-order item	View & order
Rendamax power transformer for KM628 220/24-15-11V old no.: ETR055	8551357 Mfr. no. 64202438	€229.95	Made-to-order item	View & order

Cables and wiring harnesses for the Elco (Rendamax) R3405 (3) all Elco (Rendamax) cables and wiring harnesses →

Part	Item no. / mfr. no.	Price	Stock
Rendamax ionisation cable old no.: EVD001AS	8551365 Mfr. no. 64200866	€202.95	Made-to-order item	View & order
Rendamax ionisation cable old no.: EVD001ES	8551370 Mfr. no. 64201300	€203.95	Made-to-order item	View & order
Rendamax cable old no.: EVS455BS	8551392 Mfr. no. 64201515	€271.95	Made-to-order item	View & order

Gaskets and seals for the Elco (Rendamax) R3405 (15) all Elco (Rendamax) gaskets and seals →

Part	Item no. / mfr. no.	Price	Stock
Rendamax gasket old no. DSR080AS	8551237 Mfr. no. 64200436	€199.95	In stock	View & order
Rendamax gasket old no.: DSN062	8551229 Mfr. no. 64201431	€86.95	Made-to-order item	View & order
Rendamax gasket old no.: DSR060AS	8551236 Mfr. no. 17017015	€144.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP105	8551108 Mfr. no. 64200568	€49.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP063AS	8551102 Mfr. no. 64201395	€280.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP062AS	8551101 Mfr. no. 64200511	€1,057.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP015	8551093 Mfr. no. 64210811	€49.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP030	8551096 Mfr. no. 64201425	€50.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP070	8551104 Mfr. no. 64200995	€50.95	Made-to-order item	View & order
Rendamax gasket old no.: 3504M134	8550676 Mfr. no. 12038452	€321.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP271	8551113 Mfr. no. 64200325	€32.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP101	8551105 Mfr. no. 12038584	€48.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP055AS	8551099 Mfr. no. 12016166	€106.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP060AS	8551100 Mfr. no. 64200996	€52.95	Made-to-order item	View & order
Rendamax gasket old no.: ARP020	8551094 Mfr. no. 64200998	€50.95	Made-to-order item	View & order

Pipes, tubes and hoses for the Elco (Rendamax) R3405 (17) all Elco (Rendamax) pipes, tubes and hoses →

Part	Item no. / mfr. no.	Price	Stock
Rendamax immersion sleeve 1/4 d7.2mm old no.: RTP065	8551903 Mfr. no. 4478694220	€87.95	Made-to-order item	View & order
Rendamax elbow 1/4 x 8 mm old no.: FKM190	8551417 Mfr. no. 64200854	€57.95	Made-to-order item	View & order
Rendamax elbow 1/8 x 8 mm old no.: FKM185	8551416 Mfr. no. 64200855	€57.95	Made-to-order item	View & order
Rendamax coupling old no.: FKM180	8551415 Mfr. no. 17008911	€57.95	Made-to-order item	View & order
Rendamax coupling old no.: FKM195	8551418 Mfr. no. 64200853	€56.95	Made-to-order item	View & order
Rendamax coupling old no.: FKM095	8551411 Mfr. no. 64280467	€69.95	Made-to-order item	View & order
Rendamax coupling old no.: FKM100	8551412 Mfr. no. 65108209	€70.95	Made-to-order item	View & order
Rendamax plastic hose old no.: DSN005	8551213 Mfr. no. 64280527	€65.95	Made-to-order item	View & order
Rendamax air intake box closed casing filter R3504 old no.: 3504V3DS	8550685 Mfr. no. 65107965	€1,924.95	Made-to-order item	View & order
Rendamax air intake box closed casing filter R3604 old no.: 3654V3DS	8550733 Mfr. no. 65107994	€1,626.95	Made-to-order item	View & order
Rendamax air intake box open casing filter R3504 old no.: 3504V2DS	8550683 Mfr. no. 65107963	€1,768.95	Made-to-order item	View & order
Rendamax air intake box open casing filter R3604 old no.: 3654V2DS	8550731 Mfr. no. 65107992	€1,725.95	Made-to-order item	View & order
Rendamax air intake box open casing R3504 old no.: 3504V1DS	8550682 Mfr. no. 65107962	€1,351.95	Made-to-order item	View & order
Rendamax air intake box open casing R3604 old no.: 3654V1DS	8550730 Mfr. no. 65107991	€1,308.95	Made-to-order item	View & order
Rendamax air intake box open R3401 old no.: 3500V1CS	8550611 Mfr. no. 65107923	€1,086.95	Made-to-order item	View & order
Rendamax flue connection old no.: 3504R1C1AS	8550680 Mfr. no. 65107960	€864.95	Made-to-order item	View & order
Rendamax T-piece old no.: FKM115	8551414 Mfr. no. 17007701	€89.95	Made-to-order item	View & order

Casing and panels for the Elco (Rendamax) R3405 (7) all Elco (Rendamax) casing and panels →

Part	Item no. / mfr. no.	Price	Stock
Rendamax back plate SB old no.: 3654S109AS	8550729 Mfr. no. 65107990	€215.95	Made-to-order item	View & order
Rendamax housing old no.: ROM026	8551775 Mfr. no. 64200087	€63.95	Made-to-order item	View & order
Rendamax top plate R3504 old no.: GPV925	8551536 Mfr. no. 12052103	€358.95	Made-to-order item	View & order
Rendamax top plate R3504 old no.: 3504M1A1AS	8550677 Mfr. no. 65107957	€2,800.95	Made-to-order item	View & order
Rendamax throttle plate R3405 old no.: 3405M102	8550561 Mfr. no. 17017132	€87.95	Made-to-order item	View & order
Rendamax front plate white R3501 old no.: GPV905AS	8551530 Mfr. no. 65000219	€918.95	Made-to-order item	View & order
Rendamax top plate cover plate R3504 old no.: 3504M1MS	8550678 Mfr. no. 65107958	€397.95	Made-to-order item	View & order

Insulation for the Elco (Rendamax) R3405 (4) all Elco (Rendamax) insulation →

Part	Item no. / mfr. no.	Price	Stock
Rendamax insulation blanket Superwool 85x13 mm old no.: GIK090AS	8551486 Mfr. no. 4968707355	€132.95	Made-to-order item	View & order
Rendamax insulation front/rear R3504 old no.: GIB095CS	8551475 Mfr. no. 64200284	€206.95	Made-to-order item	View & order
Rendamax insulation front R3504 old no.: GIB090CS	8551474 Mfr. no. 12039299	€195.95	Made-to-order item	View & order
Rendamax insulation side panel old no.: GIP011CS	8551498 Mfr. no. 64200817	€189.95	Made-to-order item	View & order

Fixing material for the Elco (Rendamax) R3405 (4) all Elco (Rendamax) fixing material →

Part	Item no. / mfr. no.	Price	Stock
Rendamax grommet extra long old no.: ASP020	8551137 Mfr. no. 64200980	€44.95	Made-to-order item	View & order
Rendamax plug for flue gas test point old no.: FSA001	8551428 Mfr. no. 17006568	€21.95	Made-to-order item	View & order
Rendamax Tesilock nut M4 self-locking old no.: BMV009	8551142 Mfr. no. 17004599	€55.95	Made-to-order item	View & order
Rendamax spring for distributor old no.: BVD001AS	8551146 Mfr. no. 65108146	€69.95	Made-to-order item	View & order

Other parts for the Elco (Rendamax) R3405 (39)

Part	Item no. / mfr. no.	Price	Stock
Rendamax inspection hatch complete old no.: 2800R1BS	8550344 Mfr. no. 4148707742	€442.95	In stock	View & order
Rendamax sight glass complete old no.: DBG010AS	8551175 Mfr. no. 12083849	€120.95	In stock	View & order
Rendamax spark plug cap ignition/ionisation electrode old no.: EVD003	8551373 Mfr. no. 64210410	€34.95	In stock	View & order
Rendamax silicone sealant high temperature (red) old no.: VKS005	8551986 Mfr. no. 64200009	€81.95	In stock	View & order
Rendamax film for inspection hatch old no.: DME020	8551208 Mfr. no. 12047923	€90.95	In stock	View & order
Rendamax pilot burner inlet complete old no.: 3500M1C1AS	8550609 Mfr. no. 65107922	€225.95	Made-to-order item	View & order
Rendamax wire end ferrule splice dekave 34138 old no.: EVP040AS	8551381 Mfr. no. 17016292	€103.95	Made-to-order item	View & order
Rendamax aluminium tape 75 x 50000 old no.: DTA005	8551238 Mfr. no. 65108158	€87.95	Made-to-order item	View & order
Rendamax radio clock old no.: RUF002	8551932 Mfr. no. 65000319	€1,329.95	Made-to-order item	View & order
Rendamax BM8 weather-compensated controller old no.: RBM006	8551590 Mfr. no. 64200788	€392.95	Made-to-order item	View & order
Rendamax dismantling set R3504 old no.: DEMON3504A	8551197 Mfr. no. 17016030	€257.95	Made-to-order item	View & order
Rendamax dismantling set R3604SB old no.: DEMON3654A	8551202 Mfr. no. 17016035	€334.95	Made-to-order item	View & order
Rendamax threaded bush M17.7x M14x9 mm old no.: BSS030	8551143 Mfr. no. 17010022	€60.95	Made-to-order item	View & order
Rendamax ferrite core old no.: EEK010	8551265 Mfr. no. 65108167	€89.95	Made-to-order item	View & order
Rendamax adjusting key old no.: 3500G1AS	8550608 Mfr. no. 65107921	€203.95	Made-to-order item	View & order
Rendamax boiler foot adjustable R3501-R3505 old no.: GIL075AS	8551488 Mfr. no. 64200822	€256.95	Made-to-order item	View & order
Rendamax KKM8 cascade controller old no.: RBM011AS	8551591 Mfr. no. 65000251	€773.95	Made-to-order item	View & order
Rendamax copper pipe 8mm old no.: GBK008AS	8551442 Mfr. no. 65108213	€131.95	Made-to-order item	View & order
Rendamax leak tester VPS504 old no.: RLC011	8551714 Mfr. no. 64201535	€601.95	Made-to-order item	View & order
Rendamax test nipple old no.: RKD001	8551640 Mfr. no. 64211101	€21.95	Made-to-order item	View & order
Rendamax mounting frame fan motor old no.: 3500V109	8550610 Mfr. no. 17016706	€63.95	Made-to-order item	View & order
Rendamax pH indicator paper (litmus) old no.: VCH020	8551984 Mfr. no. 64200010	€97.95	Made-to-order item	View & order
Rendamax room sensor RFB old no.: EBA055	8551259 Mfr. no. 64200889	€90.95	Made-to-order item	View & order
Rendamax seal kit 3564, 3405 old no.: 3504U2AS	8550681 Mfr. no. 65107961	€1,521.95	Made-to-order item	View & order
Rendamax silicone sealant old no.: VKS001	8551985 Mfr. no. 64210200	€54.95	Made-to-order item	View & order
Rendamax choke coil old no.: ETN020	8551350 Mfr. no. 65108199	€147.95	Made-to-order item	View & order
Rendamax snap fastener R6605 old no.: BSS090	8551144 Mfr. no. 64200502	€44.95	Made-to-order item	View & order
Rendamax support ring old no.: FHM200	8551400 Mfr. no. 17005303	€64.95	Made-to-order item	View & order
Rendamax support ring old no.: FHM210	8551401 Mfr. no. 17005314	€65.95	Made-to-order item	View & order
Rendamax time relay Finder 85.02.8.240 old no.: ERT027	8551311 Mfr. no. 17008295	€139.95	Made-to-order item	View & order
Rendamax cable tie 280 x 5 old no.: EBB001AS	8551263 Mfr. no. 65108166	€48.95	Made-to-order item	View & order
Rendamax finned pipe insulation 2nd heat exchanger old no.: GIP076AS	8551499 Mfr. no. 64200815	€111.95	Made-to-order item	View & order
Rendamax Gluecon 1000 heat-resistant adhesive 64210202 old no.	8551987 Mfr. no. 64210202	€66.95	Made-to-order item	View & order
Rendamax Omnivisc 1050 64210199 old no.: VLS003	8551988 Mfr. no. 64210199	€107.95	Made-to-order item	View & order
Rendamax component adhesive Sico With 63 17016598 old no.: VLS02	8551989 Mfr. no. 17016598	€106.95	Made-to-order item	View & order
Rendamax Permabond A1312 64200600 old no.: VLS050	8551990 Mfr. no. 64200600	€145.95	Made-to-order item	View & order
Rendamax burner control unit KM628	8553684 Mfr. no. 6500789200	€1,011.95	Made-to-order item	View & order
Rendamax leak tester TC116W05T old no.: RLC005	8551713 Mfr. no. 17016197	€1,094.95	Made-to-order item	View & order
Rendamax Permabond old no.: VLS058	8551992 Mfr. no. 65000352	€140.95	Made-to-order item	View & order

Fault code on your Elco (Rendamax) R3405? This is the part type involved

Common Elco (Rendamax) fault codes and the part type that is usually the cause; the parts for this model are listed above. All codes explained: Elco (Rendamax) fault codes.

Code	What is going on	Part type
1	High-limit thermostat (STB) has tripped.	Thermostats and controls
2	Blocking input was interrupted outside burner operation. An external safety device connected to terminals (18 19) has tripped.	Burners
3	Blocking input was interrupted during burner operation	Burners
4	No flame signal during burner start	Burners
7	Max. flue gas thermostat has tripped	Thermostats and controls
11	Incorrect flame signal. An ionisation current higher than 1 µA was measured while the burner was off.	Ignition and ionisation

For guidance only: the same code can have a different cause depending on the situation.

Other Elco (Rendamax) boilers

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Frequently asked questions

Which parts are available for the Elco (Rendamax) R3405?

The catalogue lists 132 original parts for the Elco (Rendamax) R3405, including fans, sensors, temperature sensors and NTC sensors, flow sensors and flow switches. All parts are listed above, grouped by type, with part number and price.

How much does a fan for the Elco (Rendamax) R3405 cost?

The fans for this model cost €199.94 incl. VAT. Check the table "Fans" above for the right part number.

Are the parts for the Elco (Rendamax) R3405 in stock?

14 of the 132 parts are in stock; shipping to EU countries from €12.95 (€16.95 for more distant countries), usually 3–5 working days. Parts marked "Made-to-order item" are ordered specially for you; the delivery time is shown on the product page.

How do I know which part I need for the Elco (Rendamax) R3405?

Search for the part by part number or use the parts list of the Elco (Rendamax) R3405.

Are these original Elco (Rendamax) parts?

Yes. All 132 parts in this list are original manufacturer parts for the Elco (Rendamax) R3405, supplied through the official technical wholesale channel and with the correct part number.

How much do parts for the Elco (Rendamax) R3405 cost?

Parts for the Elco (Rendamax) R3405 range from €7.84 to €15,222.91 incl. VAT. The exact price of each part is shown in the tables above.

Can I return a part?

You have a 14-day right of withdrawal. Return unused parts, in their original packaging where possible; details are in our returns conditions.