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Zehnder fault code ‘Fil’ ‘tEr’

In brief

Fault code ‘Fil’ ‘tEr’ on an Zehnder MVHR unit (including WHR) means: Internal filter is dirty. Reset the appliance once. If the code comes back, a part is usually faulty. You can check the water pressure and settings yourself; leave work on gas-carrying parts to a certified gas engineer.

After a safety alert (gas, flue gas, combustion), reset no more than once and call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.

Cause

Fault code ‘Fil’ ‘tEr’ on an Zehnder MVHR unit indicates: Internal filter is dirty.

Applies to

Zehnder WHR, 950 Basic, 960 Basic.

Matching parts

Zehnder parts are available from Instalpunt; shipping to EU countries from €12.95 (€16.95 for more distant countries), usually 3–5 working days.

For fault code ‘Fil’ ‘tEr’, the part involved is usually in the category: filter.

This message does not point directly to one faulty part. These are the parts that most often fit this appliance:

All Zehnder parts →

Fix it yourself or call an engineer?

Always consult the manual for your appliance and work safely. If in doubt or if the fault comes back, call in a qualified professional. A question about a part? Write to us at info@instalpunt.nl.

Frequently asked questions

What does Zehnder MVHR unit fault code ‘Fil’ ‘tEr’ mean?

Internal filter is dirty.

How do I fix fault code ‘Fil’ ‘tEr’ on an Zehnder MVHR unit?

First check the cause described above. Then restart the appliance using the reset button. If the message comes back, a part usually needs replacing or the fault needs to be repaired by a qualified professional.

Which parts do I need for Zehnder fault code ‘Fil’ ‘tEr’?

That depends on the exact cause. In the Zehnder parts overview at Instalpunt you will find the current price and stock for each part.

Can I fix fault code ‘Fil’ ‘tEr’ myself?

You can reset the appliance and check things like the water pressure or settings yourself. Work on gas-carrying parts must be left to a certified gas engineer.

Other Zehnder fault codes

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