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Viessmann fault code E5

In brief

Fault code E5 on a Viessmann boiler (including Vitocrossal 200 and Vitocrossal CIB) means: Flame amplifier fault. Reset the appliance once. If the code comes back, a part is usually faulty. You can check the water pressure and settings yourself; leave work on gas-carrying parts to a certified gas engineer.

After a safety alert (gas, flue gas, combustion), reset no more than once and call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.

Cause

Fault code E5 on a Viessmann boiler indicates: Flame amplifier fault.

Applies to

Viessmann Vitocrossal 200, Vitocrossal CIB, Vitodens 200-W, Vitodens 300-W, Vitodens 333, Vitodens 343-F, -.

Click a model for the parts list and exploded view of that appliance.

Fault code E5 on other Viessmann series

The same code does not mean the same thing on every series. Check the rating plate to see which series you have:

  • E5 on Vitodens 100-W, Vitodens 111-W, -: Internal fault.

Matching parts

Viessmann parts are available from Instalpunt; shipping to EU countries from €17.95 (€24.95 for more distant countries), usually 3–5 working days.

This message does not point directly to one faulty part. These are the parts that most often fit this appliance:

All Viessmann parts →

Fix it yourself or call an engineer?

Always consult the manual for your appliance and work safely. If in doubt or if the fault comes back, call in a qualified professional. A question about a part? Write to us at info@instalpunt.nl.

Frequently asked questions

What does Viessmann boiler fault code E5 mean?

Flame amplifier fault.

How do I fix fault code E5 on a Viessmann boiler?

First check the cause described above. Then restart the appliance using the reset button. If the message comes back, a part usually needs replacing or the fault needs to be repaired by a qualified professional.

Which parts do I need for Viessmann fault code E5?

That depends on the exact cause. In the Viessmann parts overview at Instalpunt you will find the current price and stock for each part.

Can I fix fault code E5 myself?

You can reset the appliance and check things like the water pressure or settings yourself. Work on gas-carrying parts must be left to a certified gas engineer.

Other Viessmann fault codes

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