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Boiler with display and pressure gauge
Boiler fault codes

Ferroli boiler faults: fault codes, causes and parts

All 157 fault codes for Ferroli boilers, plus the faults that show no code. Type your code or choose your symptom.

In brief

A fault on a Ferroli boiler usually means that the appliance has locked out or is reporting a fault code. Note the code on the display and look it up below: for each code you will find its meaning, checks you can safely do yourself and the parts that are often checked or replaced. Frequently searched: A03 (central heating flow temperature too high), F37 (water pressure of the central heating system…), E 05 (central heating maximum sensor not connected). No code? Check the water pressure (1.5 to 2 bar when cold), the power supply and the gas tap, and reset once. If the fault comes back, call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.

Most searched Ferroli faults

These are the codes that visitors to this site search for most often.

See the 25 most searched fault codes of 2026, with the figures behind them →

Ferroli boiler faults without a code on the display

Not every fault shows a code. These are the symptoms we come across most often with Ferroli appliances, with what you can check yourself before calling someone out.

No hot water, but the heating works

The boiler heats the radiators but not the tap water. Check that the hot water function is switched on in the display (on some appliances it is called DHW mode or summer mode) and that the hot water valve under the boiler is open. If the water stays cold, this usually points to a fouled or leaking DHW heat exchanger, a faulty diverter valve or a DHW sensor giving incorrect readings. View the matching parts → Read the full explanation: no hot water, six causes →

Water pressure keeps dropping

Top up to 1.5–2 bar when cold and bleed the radiators. If the pressure drops again within a few days, the expansion vessel has often lost its pre-charge or there is a small leak in the system. A pressure relief valve that keeps dripping gives the same symptom. View the matching parts → Read the full explanation: water pressure keeps dropping – expansion vessel or leak? →

Boiler shuts down and locks out

The appliance shuts down and only starts again after a reset. Reset once; if the fault comes straight back, leave the reset button alone. Repeatedly resetting a locked-out boiler is not without risk: the safety device trips for a reason. View the matching parts → Read also: is the boiler cutting out because of a sensor or overheating? →

Radiators stay cold

Check that the thermostat is calling for heat, that the radiator valves are open and that the system has enough pressure. If everything stays cold while the boiler is firing, the circulation pump is often not running or the diverter valve is stuck in the hot water position. View the matching parts → Read the full explanation: radiators stay cold →

Ticking, humming or boiling noise

A banging noise at start-up usually points to air or limescale in the heat exchanger. A humming pump may have a worn bearing. A rattling fan is often rubbing or dirty. View the matching parts → Read also: replacing the fan – what to rule out first →

Water under the boiler

Check where it is coming from: the condensate drain (siphon blocked or cracked), the pressure relief valve (pressure too high or faulty expansion vessel) or a fitting. If in doubt, switch the boiler off and close the water supply. View the matching parts → Read the full explanation: water under the boiler – condensate or a leak? →

Ferroli boiler fault codes 1 to 150 of 157

The code list is split over 2 pages. Looking for a specific code? Use the search at the top of this page: it searches all 157 codes in one go.

CodeCause
.Start-up cycle
0.Standby
1.Heating of indirectly heated cylinder, pump overrun: cylinder operation
2.Heat demand for central heating / pump overrun
3.Flame fault
4.Water temperature too high. No flow.
5.Insufficient combustion air or condensate drain blocked.
6.Water pressure too low
7.Water pressure too low
8.Flow domestic hot water sensor faulty
A 01No ionisation
A 02Insufficient ionisation
A 03Water temperature during burner operation more than 105 degrees
A 04Gas valve relay faulty
A 05Safety relay faulty
A 06Watchdog processor faulty
A 07Sensor channel input faulty
A 08Glow plug relay faulty
A 09Faulty RAM processor
A 1No ionisation signal (during ignition)
A 10Faulty E2 PROM processor
A 12Faulty E2 PROM processor
A 16No ionisation signal after 1 minute
A 17Central heating sensor read error
A 18Stack error
A 19Flame does not extinguish after gas valve closes
A 2High-limit thermostat in operation
A 20Flame detection with burner off.
A 26Flue gas sensor measures a temperature above 90 C, or flue gas sensor 1000 Ohm resistor is not connected
A 3Flue gas temperature too high Detected 3 times within 24 hours. This sensor is fitted as standard
A 4Loss of flame signal detected five times within 4 minutes
A.Lockout fault. Use RESET button
A01No ionisation signal during ignition
A01No ionisation signal (during ignition)
A02False flame signal
A03Central heating flow temperature too high
A04Flue gas temperature too high. The flue gas temperature has been higher than 95°C 3 times within 24 hours.
A05Fan fault
A06Loss of flame signal detected five times within 4 minutes
A1No ionisation signal during ignition
A1No ionisation signal (during ignition)
A16No ionisation signal after 1 minute
A2High-limit thermostat in operation
A2False flame signal
A23Nominal water pressure not reached within 4 minutes This appliance does not have the required components that can cause this error.
A23Setting problems
A24Setting problems
A24Water pressure not reached within permitted time This appliance does not have the required components that can cause this error.
A25Fault F36 has occurred more than 3 times in the last 24 hours With fault F36 the ionisation electrode is short-circuited to earth, possibly due to moisture.
A26Water pressure too high 3 times in 1 hour (3x F40)
A3Flue gas temperature too high. The flue gas temperature has been higher than 95°C 3 times within 24 hours.
A3Flue gas temperature too high Detected 3 times within 24 hours. This sensor is fitted as standard
A3Central heating flow temperature too high The central heating flow temperature is too high or has been too high.
A4Flue gas temperature too high The flue gas temperature has exceeded 95°C 3 times within 24 hours.
A4Loss of flame signal detected five times within 4 minutes
A41Insufficient central heating water circulation
A41No water circulation After burner ignition, no rise in central heating flow temperature 3 times (at least 1°C rise required after 15 sec.).
A42Temperature difference too large between the 2 sensing elements of the central heating flow sensor
A42Temperature difference too large in the dual flow sensor
A44Domestic hot water temperature measurement error
A5Fan fault
A6Loss of flame signal detected five times within 4 minutes
A61Flame signal error
A62False flame signal
A63PCB problems
A65PCB problems
Blank displayMiscellaneous
CDisplay shows code C, but the house does not warm up
C.Heat demand for central heating/pump overrun
E 01Water pressure too low
E 02Central heating control sensor not connected
E 03Water temperature when burner not firing more than 105 degrees.
E 04Central heating control sensor short-circuited faulty sensor, check the sensor
E 05Central heating maximum sensor not connected
E 06Central heating maximum sensor short-circuited
E 07Cold water sensor not connected
E 08Cold water sensor short-circuited
E 09Cylinder sensor not connected
E 10Cylinder sensor short-circuited
E 11Flow sensor not connected
E 12Flow sensor short-circuited
E 13Measured value for the reference voltages not correct
E 14Measured value for the reference voltages not correct
E 15Measured value for the reference voltages not correct
E 16Measured value for the reference voltages not correct
E 18The reset button is pressed
E 19E2PROM read error
E 20Flame detection with no heat demand
E 21Phase-sensitive plug inserted the wrong way round in the socket
E 22The mains frequency deviates by more than 5% from 50 Hz
E 23Glow plug is short-circuited to earth
E 24Temperature too high during domestic hot water operation
E 263Flue gas sensor measures a temperature above 80C See supplement A 26
E 26Flue gas sensor measures a temperature above 80C See supplement A 26
E 29Flue gas sensor/resistor 1000 Ohm short-circuited See supplement A 26
E.(Error) Lockout fault.
E.21Phase-sensitive plug inserted the wrong way round in the socket
F 10Central heating flow sensor error
F07Temperature difference too large between the 2 sensing elements in the dual flow sensor.
F08Gas valve error.
F09Flue gas temperature too high The heat exchanger sensor has measured a flue gas temperature that is too high for longer than 2 min.
F1Flue gas temperature too high
F10Central heating flow sensor error
F10Central heating dual flow sensor error (sensor 1): not connected or faulty
F10Central heating flow sensor error
F11Central heating return sensor error
F11Flue gas sensor error.
F12Error due to PCB setting
F12Water pressure very low: 0.4 - 0.7 bar
F13Flue gas sensor error
F13Frequency error
F14Outdoor sensor error
F14Central heating water pressure too high (higher than 2.8 bar)
F15Water pressure too high
F15PCB problems
F16No ionisation signal after 1 minute
F17Internal PCB error
F18Internal PCB error
F19Internal PCB error
F20PCB problems
F21Central heating flow temperature too high
F34Loss of flame signal detected five times within 4 minutes
F34Supply voltage too low
F35Frequency error
F35Water pressure too high 3 times in 1 hour (3x F40)
F36Ionisation probe short-circuited to earth
F37Water pressure of the central heating system is too low
F37Domestic hot water temperature measurement error
F39PCB problems
F39Outdoor sensor error
F40Water pressure in the central heating system too high
F40Central heating flow temperature too high
F42Temperature difference too large between the 2 sensing elements of the central heating flow sensor
F43Central heating return sensor error: not connected or faulty
F47Central heating dual flow sensor error (sensor 2): not connected or faulty
F5Water pressure of the central heating system is too low
F50Water pressure very high: 2.5 - 2.8 bar
F52Water pressure too low (lower than 0.4 bar)
F6Fan fault
F64Central heating temperature rise too fast
F66Large temperature difference between the 2 sensing elements in the central heating flow sensor
F7Flue gas temperature too high
F8Central heating water temperature too high
F9Central heating return temperature too high
O.Standby mode
OtherInternal fault
c 58Notifications (left display flashes)
c.Heat demand for central heating/pump overrun
c58Notification (left display flashes)
c58Notifications (left display flashes)

Order parts for your Ferroli boiler

Ferroli parts are available from Instalpunt; shipping to EU countries from €17.95 (€24.95 for more distant countries), usually 3–5 working days.

View Ferroli parts →

Frequently asked questions about Ferroli faults

What does a fault on a Ferroli boiler mean?

The appliance is reporting that it has shut itself down or cannot continue. The code on the display points to the group of causes: ignition, water pressure, a sensor, the fan or communication with the thermostat. The table above shows, for each code, what Ferroli means by it.

How do I reset my Ferroli boiler?

The reset button is on the control panel of your Ferroli boiler; on most appliances you hold it down for two to five seconds until the display responds. Reset once. If the same fault comes straight back, resetting will not solve it and a part or a setting needs attention. Always consult the manual for your model: the position of the button and how long to press it differ per series.

Can I fix a Ferroli fault myself?

You can top up the water pressure, bleed the system, replace filters and clean a siphon yourself. Anything behind the sealed section of a gas appliance is a different matter: work on the gas valve, burner, heat exchanger and flue must be carried out by a certified gas engineer.

How much does it cost to fix a fault?

That depends on the cause and whether a part is needed. With us you can see the part straight away with its price and delivery time, so you know where you stand in advance. If you call in an engineer, always ask about the call-out charge and hourly rate before they come.

Where can I find the right part for my Ferroli?

Check the rating plate for the exact type and use it to search our catalogue, or search directly by the manufacturer number of the faulty part. Each part lists the appliances it fits.

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