Intergas fault code F022
Fault code F022 on an Intergas heat pump (including Xtend) means: Software version not compatible. Reset the appliance once. If the code comes back, a part is usually faulty, often the burner control unit or PCB. You can check the water pressure and settings yourself; leave work on gas-carrying parts to a certified gas engineer.
After a safety alert (gas, flue gas, combustion), reset no more than once and call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.
Cause
Fault code F022 on an Intergas heat pump indicates: Software version not compatible.
Fixing fault code F022: step by step
- Switch the appliance off at the mains for 30 seconds (unplug it), then switch it back on.
- Is it about communication with the thermostat? Then check the thermostat connection and wiring.
- Reset the appliance once. If the code comes straight back, do not keep resetting it.
- If the code comes back, the PCB or burner control unit is probably faulty. Have the appliance read out first to be sure.
Applies to
Intergas Xtend, Hybrid lucht-water.
Matching parts
Intergas parts are available from Instalpunt; shipping to EU countries from €12.95 (€16.95 for more distant countries), usually 3–5 working days.
Parts per Intergas-series: Kombi Kompakt HRE · Kombi Kompakt HReco · Kombi Kompakt HR · Xtreme · Xtend · Prestige.
Based on the cause, these original Intergas parts fit (always check the type number of your appliance):
Intergas HCU control PCB Xtend € 26.99
Intergas HMI PCB Xtend € 58.88
Intergas outdoor unit 5kW PCB for Xtend € 399.31
Further reading on this cause
Other Intergas codes with the same cause
- F020 — Incorrect software
- N060 — Thermostat software version not up to date, when using the Intergas Comfort Touch.
Fix it yourself or call an engineer?
Always consult the manual for your appliance and work safely. If in doubt or if the fault comes back, call in a qualified professional. A question about a part? Write to us at info@instalpunt.nl.
Frequently asked questions
What does Intergas heat pump fault code F022 mean?
Software version not compatible.
How do I fix fault code F022 on an Intergas heat pump?
First check the cause described above. Then restart the appliance using the reset button. If the message comes back, a part usually needs replacing or the fault needs to be repaired by a qualified professional.
Which parts do I need for Intergas fault code F022?
That depends on the exact cause. In the Intergas parts overview at Instalpunt you will find the current price and stock for each part.
Can I fix fault code F022 myself?
You can reset the appliance and check things like the water pressure or settings yourself. Work on gas-carrying parts must be left to a certified gas engineer.
All Intergas heat pump faults and codes at a glance →