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Toilet running or not flushing (Geberit concealed cistern): replace the fill valve, flush valve or seal?

Short answer: if water keeps running into the pan after flushing, with a Geberit concealed cistern it is almost always one of two parts. If the cistern can be heard refilling and the water runs away via the overflow, the fill valve (float valve, type 380/383) is no longer closing. If you hear the cistern briefly topping up now and then, or see a thin trickle down the back of the pan, then the flush valve seal (type 212) or the base valve is leaking. Both are separate parts that you replace through the opening behind the flush plate, without breaking open the wall.

First look: what exactly is the cistern doing?

Remove the flush plate and look into the cistern. Note the type shown on the cistern or the sticker (UP320, UP720, UP100, Omega, UP200) and the number on the part you suspect. Which type you have and which parts go with it is explained in Geberit concealed cistern parts by type.

What you see or hearLikely causePart
The water in the cistern rises to the overflow pipe and drains away; you can hear the cistern filling constantlyThe fill valve no longer closes: worn diaphragm or seal, or limescale in the valveFill valve type 383 (Impuls 383) or the seal kit for the fill valve
The cistern briefly refills now and then without anyone flushing; a thin trickle in the panThe seal at the bottom of the flush valve or the outlet valve no longer closes properly (limescale, hardened rubber)Flat seal or profile seal; if the valve is worn, the complete flush valve type 212 or the renovation kit 212-383
Cistern fills very slowly or not at allAngle stop valve (partly) closed or scaled up, filter in the fill valve clogged, hose kinkedAngle stop valve, braided hose or fill valve
Flush button sticks, does not spring back or does not flushPush rods or spring worn, mounting frame shifted, flush valve stickingPush rods, spring or mounting frame; with a pneumatic actuator, the lifting mechanism
Small flush does not work (any more)Flush-stop clip or flush valve settingClip-on flush-stop for type 212, or the flush valve
Water on the floor or behind the wallLeaking connecting hose, angle stop valve or waste connection; rarely the cistern itselfConnecting hose gasket set, angle stop valve, sleeve or waste bend

A simple test for the flush valve: add a few drops of food colouring (or a splash of coffee) to the cistern and wait a quarter of an hour without flushing. If the water in the pan changes colour, the flush valve seal is leaking. If the pan stays clear but you can still hear the cistern filling, it is the fill valve.

Replacing the fill valve (type 380 and 383)

The fill valve is on the side of the water connection. First close the angle stop valve (behind the actuator plate), flush the cistern empty, disconnect the hose and click the valve out of its holder. The new valve goes in the same way. Fill valves we supply, with the cisterns they belong in according to the Geberit parts list:

PartGeberit no.According to parts list ofPrice incl. VATDelivery
Geberit Impuls 383 float valve 3/8" x 10 mm nipple brass240.714.00.5Delta 12 cm (UP100) 2002 -, Inbouwreservoir 8 cm, 6/3 liter (from 2016) 109.790.00.1, Inbouwreservoir 10.400 (1978-1986) +7€ 41.21In stock
Geberit float valve type 383 with braided hose 3/8" with fixing clip243.408.00.5UP320 met Sigma 12 cm (from 2002)€ 52.55In stock
Geberit type 383 float valve with side water connection 3/8" with S-bend CU240.705.00.5Delta 12 cm (UP100) 2002 -, UP320 met Sigma 12 cm (from 2002)€ 43.27In stock
Geberit type 383 float valve water connection 3/8" brass240.700.00.5Delta 12 cm (UP100) 2002 -, 1-toets spoeling (from 1995) AP123, 2-toets spoeling (from 1998) AP140€ 44.30In stock
Geberit seal kit for type 383 float valve245.988.00.1UP320 met Sigma 12 cm (from 2002)€ 12.32Made-to-order item
Geberit seal set Impuls 380240.771.00.1UP320 met Sigma 12 cm (from 2002), Zijaansluiting€ 24.71Made-to-order item
Geberit fixing clamp float valve Sigma 12cm (UP300 / 320)240.923.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir, bediening van voren (2004-2010), UP320 met Sigma 12 cm (from 2002)€ 12.32In stock
Geberit fixing clip for fill valves type 380 and 383 Delta 12cm245.931.00.1Delta 12 cm (UP100) 2002 -€ 9.23In stock
Geberit connection hose float valve Sigma 12cm (UP300 / 320)240.921.00.1Inbouwreservoir, bediening van voren (2004-2010), UP320 met Sigma 12 cm (from 2002), Zijaansluiting€ 25.74In stock
Geberit type 383 braided hose concealed cistern: DN=8, L=33cm, G=3/8″246.113.00.1Delta 12 cm (UP100) 2002 -, UP320 met Sigma 12 cm (from 2002)€ 19.55In stock

Scaled-up valve? Sometimes only the seal kit is needed. A cistern from before 2000 may need a conversion kit; see the older cisterns on the type page.

Replacing the flush valve or seal (type 212)

The flush valve is the large plastic part in the middle of the cistern; you take it out through the opening behind the actuator plate (exactly how is described in the Geberit manual for your cistern). At the bottom is the rubber seal that closes on the outlet valve holder; you replace that separately. If the valve itself is worn (limescale, small cracks, sticking mechanism), get the complete valve or the renovation kit, which also includes a new fill valve.

PartGeberit no.According to parts list ofPrice incl. VATDelivery
Geberit flat seal for flush valves of concealed cistern244.244.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005), UP320 met Sigma 12 cm (from 2002)€ 8.20In stock
Geberit profile seal outlet valve holder from 2008241.868.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir, bediening van voren (2004-2010), Inbouwreservoir 12 cm (UP100) (from 2005) +6€ 9.23In stock
Geberit flush valve type 212 complete for concealed cisterns 12 cm244.820.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005), UP320 met Sigma 12 cm (from 2002)€ 34.50In stock
Geberit flush valve type 212 for Sigma Delta and UP300244.821.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005), UP320 met Sigma 12 cm (from 2002)€ 46.37Made-to-order item
Geberit flush valve type 212 4.8/3 litre Sigma Delta and UP30244.822.00.1UP320 met Sigma 12 cm (from 2002)€ 46.37Made-to-order item
Geberit type 212-383 renovation set for 300/320/Sigma concealed cisterns246.127.00.5UP320 met Sigma 12 cm (from 2002)€ 84.53In stock
Geberit outlet valve holder type 212 Sigma Delta Alpha Omega244.823.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005), UP320 met Sigma 12 cm (from 2002)€ 23.68Made-to-order item
Geberit bottom valve for e.g. concealed cistern 12 cm (UP320), 6/3240.501.00.1Inbouwreservoir 10.400 (1978-1986), Inbouwreservoir 12 cm (UP320), 6/3 liter scheepsmodel (from 2008)€ 86.59In stock

Button sticks or does not flush: push rods, spring and mounting frame

With a Sigma actuator plate, two push rods press on the flush valve via the mounting frame. If the rods or the spring are worn, the button does not spring back or does not flush properly. According to the parts list, these parts fit the plates listed; check the name of your actuator plate.

PartGeberit no.According to parts list ofPrice incl. VATDelivery
Geberit push rods for Sigma actuator plate (after 2008)241.874.00.1Protective plate for dual flush, Bolero, Samba, Sigma01, Sigma20, Sigma21, Sigma30, Sigma50, Twist, odour extraction +2€ 18.52In stock
Geberit spring for Sigma 50 Delta Kappa and Bolero241.295.00.1Dual flush (year of manufacture 1998-), dual flush and start-stop flush (YoM 2004-), Bolero, Samba, Sigma01, Sigma20, Sigma21, Sigma30, Sigma50, Twist +3€ 12.32Made-to-order item
Geberit mounting frame for Danceline/Sigma actuator plate, tool-free installation, for e.g. Bolero, Samba, Sigma01, Sigma20241.876.00.1Bolero, Samba, Sigma01, Sigma20, Sigma21, Sigma30, Sigma50, Twist, Rumba, Mambo, Tango, Sigma10, Sigma30 for start-stop flush, Samba, Bolero, Twist, Sigma01, Sigma20, Sigma30, Sigma50, for dual flush€ 31.92Made-to-order item
Geberit mounting frame flush plates Danceline/Sigma conversion set tool-free241.873.00.1Bolero, Samba, Sigma01, Sigma20, Sigma21, Sigma30, Sigma50, Twist, Rumba, Mambo, Tango, Sigma10, Sigma30 for start-stop flush, Samba, Bolero, Twist, Sigma01, Sigma20, Sigma30, Sigma50, for dual flush€ 52.55Made-to-order item
Geberit clip-on for flush-stop function on flush valve type 212245.929.00.1Delta01, Delta10, Delta11, Delta15, Delta20, Delta21, Delta25, Delta30, Delta35, Delta40, Delta Zero€ 24.71Made-to-order item
Geberit mounting frame Delta for mounting flush plates242.274.00.1Dual flush and start-stop flush (YoM 2004-), Delta01, Delta10, Delta11, Delta15, Delta20, Delta21, Delta25, Delta30, Delta35, Delta40, Delta Zero€ 44.30Made-to-order item

Cistern does not fill or fills slowly: angle stop valve and hose

PartGeberit no.According to parts list ofPrice incl. VATDelivery
Geberit angle stop valve with knob Sigma 12cm and Kappa applicable UP200 UP 300 UP320240.269.00.1Inbouwreservoir, bediening van voren (2004-2010), Inbouwreservoir12cm, Inbouwreservoir 15 cm (UP120, Artline) (from 1999) +2€ 43.27In stock
Geberit angle stop valve UP100241.475.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005)€ 22.64In stock
Geberit angle stop valve for Sigma 8cm UP720242.414.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 8 cm, 6/3 liter (from 2016) 109.790.00.1, Inbouwreservoir 12 cm (2004-2013) +1€ 24.71Made-to-order item
Geberit gasket set for connecting hose concealed cistern240.922.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir, bediening van voren (2004-2010), Inbouwreservoir 8 cm, 6/3 liter (from 2016) 109.790.00.1 +7€ 24.71Made-to-order item
Geberit type 383 braided hose concealed cistern: DN=8, L=33cm, G=3/8″246.113.00.1Delta 12 cm (UP100) 2002 -, UP320 met Sigma 12 cm (from 2002)€ 19.55In stock
Geberit braided hose DN8 L326 union nut 3/8"241.982.00.1Delta 12 cm (UP100) 2002 -, Inbouwreservoir 12 cm (UP100) (from 2005)€ 27.80Made-to-order item

When should you call a plumber?

You can replace the fill and flush valves, seals and push rods yourself through the opening behind the actuator plate. If the cistern itself leaks, the water connection behind the wall is leaking, or you cannot get the cistern to seal again after a replacement, that is a job for a plumber. We do not check whether a part fits your cistern: compare the Geberit number on your old part with the number on the product page, or ask Geberit or your installer.

Frequently asked questions

My Geberit toilet keeps running – which part is it?

If water runs away through the overflow and the cistern fills constantly, the fill valve (type 380 or 383) needs replacing. If the cistern only briefly refills now and then, the seal of the type 212 flush valve or the outlet valve is leaking. The colouring test shows which of the two it is.

Can I replace the fill valve of a Geberit concealed cistern myself?

Yes. Close the angle stop valve, flush the cistern empty, disconnect the hose, click out the valve and fit the new one. You do not need to open up the wall; everything is done through the opening behind the actuator plate.

Which flush valve does a Geberit UP320 or UP100 have?

According to the Geberit parts lists in our catalogue, it is a type 212 flush valve (complete 244.820.00.1). Check the type number on the valve in your cistern; if it shows a different type, search for that number.

Why does the small flush no longer work?

With a dual-flush plate, the flush-stop clip on the flush valve may be missing or worn, or the valve may be set incorrectly. The clip-on for type 212 is available separately.

Where can I buy Geberit parts for a running toilet?

At Instalpunt you can order genuine Geberit fill valves, flush valves, seals and push rods with the Geberit part number and the current price. We ship to EU countries from €9.95 (€12.95 for more distant countries); delivery usually takes 3–5 working days. Free delivery from €199.

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