ATAG fault code 10
Fault code 10 on an ATAG boiler (including I-series) means: Outdoor sensor fault (e.g. open, short-circuited, out of range). Reset the appliance once. If the code comes back, a part is usually faulty, often a temperature sensor. You can check the water pressure and settings yourself; leave work on gas-carrying parts to a certified gas engineer.
After a safety alert (gas, flue gas, combustion), reset no more than once and call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.
Cause
Fault code 10 on an ATAG boiler indicates: Outdoor sensor fault (e.g. open, short-circuited, out of range).
Applies to
ATAG I-series, i20C (CW3), i20EC CW3, i28EC CW4 with economiser, i32S, i36C CW5, i36EC CW5 with economiser.
Click a model for the parts list and exploded view of that appliance.
Matching parts
ATAG parts are available from Instalpunt; shipping to EU countries from €12.95 (€16.95 for more distant countries), usually 3–5 working days.
Parts per Atag-series: A Series · i Series (iCon) · Q Series · E Series · P-series (iCon) · Blauwe Engel · XL-series.
For fault code 10, the part involved is usually in the category: sensor.
Based on the cause, these original ATAG parts fit (always check the type number of your appliance):
- Atag NTC return 10K € 40.77
- Atag NTC flow 10k icon € 57.08
- Atag connector outdoor sensor A € 21.75
Further reading on this cause
Other ATAG codes with the same cause
- 102 — Pressure sensor defective
- 110 — Flow sensor fault (e.g. open, short-circuited, out of range)
- 112 — Return sensor fault (e.g. open, short-circuited, out of range)
- 114 — Outdoor sensor fault (e.g. open, short-circuited, out of range)
- 20 — Outdoor temperature sensor not recognised.
- 201 — Domestic hot water sensor defective (Combi)
Fix it yourself or call an engineer?
Always consult the manual for your appliance and work safely. If in doubt or if the fault comes back, call in a qualified professional. A question about a part? Write to us at info@instalpunt.nl.
Frequently asked questions
What does ATAG boiler fault code 10 mean?
Outdoor sensor fault (e.g. open, short-circuited, out of range).
How do I fix fault code 10 on an ATAG boiler?
First check the cause described above. Then restart the appliance using the reset button. If the message comes back, a part usually needs replacing or the fault needs to be repaired by a qualified professional.
Which parts do I need for ATAG fault code 10?
That depends on the exact cause. In the ATAG parts overview at Instalpunt you will find the current price and stock for each part.
Can I fix fault code 10 myself?
You can reset the appliance and check things like the water pressure or settings yourself. Work on gas-carrying parts must be left to a certified gas engineer.
All ATAG boiler faults and codes at a glance →