AWB fault code 11
Fault code 11 on an AWB boiler (including ThermoElegance and ThermoMaster) means: No signal on main board. Check wiring and user interface. If in order, replace the main board. Fan defect. Replace fan. Reset the appliance once. If the code comes back, a part is usually faulty. You can check the water pressure and settings yourself; leave work on gas-carrying parts to a certified gas engineer.
After a safety alert (gas, flue gas, combustion), reset no more than once and call in a certified gas engineer. If you smell gas, call your national gas emergency number or 112 immediately.
Cause
Fault code 11 on an AWB boiler indicates: No signal on main board. Check wiring and user interface. If in order, replace the main board. Fan defect. Replace fan.
Applies to
AWB ThermoElegance, ThermoMaster, 6, HRG 22, HRG 30, VR 24, VR 24 T.
Matching parts
AWB parts are available from Instalpunt; shipping to EU countries from €12.95 (€16.95 for more distant countries), usually 3–5 working days.
This message does not point directly to one faulty part. These are the parts that most often fit this appliance:
- AWB ignition transformer € 32.67
- AWB flow/return NTC € 14.37
- AWB pressure sensor 10 mm € 88.86
Fix it yourself or call an engineer?
Always consult the manual for your appliance and work safely. If in doubt or if the fault comes back, call in a qualified professional. A question about a part? Write to us at info@instalpunt.nl.
Frequently asked questions
What does AWB boiler fault code 11 mean?
No signal on main board. Check wiring and user interface. If in order, replace the main board. Fan defect. Replace fan.
How do I fix fault code 11 on an AWB boiler?
First check the cause described above. Then restart the appliance using the reset button. If the message comes back, a part usually needs replacing or the fault needs to be repaired by a qualified professional.
Which parts do I need for AWB fault code 11?
That depends on the exact cause. In the AWB parts overview at Instalpunt you will find the current price and stock for each part.
Can I fix fault code 11 myself?
You can reset the appliance and check things like the water pressure or settings yourself. Work on gas-carrying parts must be left to a certified gas engineer.
All AWB boiler faults and codes at a glance →